Frequently Asked Questions
We use the Scoville Heat Unit (SHU) scale to measure the heat level of our hot sauces.
We also provide a simple 1-5 star rating system on our products to make it easier for
customers to choose the right heat level for their taste preferences.
We offer free shipping on orders over $50 within the continental US. Orders typically
ship within 1-2 business days and arrive within 3-7 business days depending on your
location. We also offer expedited shipping options for faster delivery.
Unfortunately, due to the nature of our products we cannot accept returns or exchanges. However, we do value customer
satisfaction. If you have any issues with your order, please contact us and we will do our best to make it right.
Most hot sauces have a shelf life of 2-3 years when stored properly in a cool,
dry place. Once opened, refrigeration is recommended and the sauce should maintain
its quality for 6-12 months. Always check the expiration date on individual products
and look for any signs of spoilage before consuming.
Yes, we offer wholesale pricing for restaurants, retailers, and other businesses.
Wholesale accounts require a minimum order quantity and proof of business license.
Please contact us through our contact form or call our wholesale department for
more information about pricing and requirements.
Many of our hot sauces are naturally gluten-free, but ingredients vary
by product and manufacturer. We clearly label products with dietary information
on each product page. If you have specific dietary restrictions, please check
the ingredient list carefully or contact us for assistance.
Still have questions?
Contact Us